EmTech Experience Hub Privacy Policy

We collect information you provide when you use the EmTech Experience Hub, such as your work email address, display name, profile settings, project metadata, uploaded project media, environment variable labels, audit activity, and other content you choose to manage in the platform.

We also collect limited technical information needed to operate and secure the service, including session identifiers, authentication events, request metadata, device and browser information, IP address, usage logs, and diagnostic data.

If you connect or reference third-party services such as GitHub, cloud deployment services, email delivery providers, or analytics tools, we may process the information required to provide those features, such as repository names, repository URLs, branch names, deployment status, and related logs.

We use information to provide, secure, maintain, and improve the EmTech Experience Hub; authenticate users; display and manage project experiences; support deployment workflows; send operational emails; troubleshoot issues; prevent misuse; and maintain audit records.

We may use aggregated or de-identified information to understand product usage, improve reliability, and plan future features.

We use cookies and similar technologies to keep users signed in, protect sessions, remember preferences, measure usage, and improve performance. Some cookies are necessary for authentication and security.

The site may use analytics services, including Google Analytics, to understand general usage patterns. These tools may collect device, browser, and interaction information according to their own terms and privacy practices.

We do not sell personal information. We may share information with service providers that help operate the platform, such as hosting, storage, email, analytics, security, logging, and deployment providers.

We may disclose information when required by law, to protect users or the platform, to investigate abuse, or as part of an organizational change such as a transfer of ownership or operation of the service.

We retain information for as long as needed to provide the service, comply with legal or organizational requirements, resolve disputes, enforce agreements, maintain security, and support auditability.

Some operational records, such as authentication, audit, and deployment logs, may be retained after a project or account is updated or removed if needed for security, compliance, or troubleshooting.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No system is completely secure, and users should avoid storing unnecessary sensitive information in project content or configuration fields.

Depending on your role and organization, you may be able to view, update, export, or delete certain information through the platform. For access, correction, deletion, or other privacy requests, contact your EmTech Experience Hub administrator or the contact provided by your organization.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the platform after changes are posted means the updated policy applies.